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At Carpets & Rugs at 47 we hope that you enjoy your purchase from us, but we also know from time to time things need to be returned.

All returns MUST be made within 14 days of the original delivery date for a FULL REFUND.
The customer is responsible for arranging any returns and costs incurred unless the item is significantly different to what was ordered or the item is faulty. When goods are returned please ensure the item is as securley packaged as when it was received using the original packaging where possible. Any items that are dirty, used or damaged due to the packaging no refund can be issued. 

You must inform us via email infocr47@gmail.com  before you send it back to us. Any returns should have your name and order number clearly marked on the outside of the package that will help speeding up the refund process.

All refunds will be made within 48 hours of the receiving the item. Only the debit/credit card or Paypal account used in the original purchase can be credited. Please note the time taken to credit your accound will depend on your credit/credit card issuer.

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